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Josh Bersin
From Feedback to Action
Jeff Toister
A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Jonas Prising et al.
Glenn Elliott and Debra Corey
The Rebel Playbook for World-Class Employee Engagement
Todd Nordstrom et al.
Celebrating People, Inspiring Greatness
Elizabeth Dunn and Michael Norton
The Science of Happier Spending
Родд Вагнер, Джеймс Хартер
Tony Schwarz and Christine Porath
Tony Schwartz et al.
The Four Forgotten Needs That Energize Great Performance
Грег Ледерман
Как создать успешную команду и завоевать постоянных клиентов
Daniel Pink
The Surprising Truth About What Motivates Us
Leigh Branham and Mark Hirschfeld
How America's Best Places to Work Inspire Extra Effort in Extraordinary Times
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