In: Leadership, Workplace Skills, Soft Skills, Human Resources, Sales

Navigate Difficult Conversations

Summaries
Book

Daniel Shapiro

Negotiating the Nonnegotiable

How to Resolve Your Most Emotionally Charged Conflicts
Book

Douglas Stone et al.

Difficult Conversations

How to Discuss What Matters Most
Article

Steve Errey

4 Strategies That’ll Help You Get Through a Tough Conversation Without Backing Down
Book

Maya Hu-Chan

Saving Face

How to Preserve Dignity and Build Trust
Book

Sherry Turkle

Reclaiming Conversation

The Power of Talk in a Digital Age
Book

Louisa Weinstein

The 7 Principles of Conflict Resolution

How to Resolve Disputes, Defuse Difficult Situations and Reach Agreement
Book

Tyler Cohen Wood

Catching the Catfishers

Disarm the Online Pretenders, Predators, and Perpetrators Who Are Out to Ruin Your Life
Book

Bart Egnal

Leading Through Language

Choosing Words That Influence and Inspire
Book

Donny Ebenstein

I Hear You

Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus...in Three Simple Steps
Book

Amy Handlin

Be Your Own Lobbyist

How to Give Your Small Business Big Clout with State and Local Government
Book

Kevin Michael Diran

How to Say It: Doing Business in Latin America

A Pocket Guide to the Culture, Customs, and Etiquette
Book

Nora Doherty and Marcelas Guyler

The Essential Guide to Workplace Mediation & Conflict Resolution

Rebuilding Working Relationships