Em: Sales

Manage Post-Sale Relationships

Relacionados a habilidades

Enhance Customer Experience
Manage Customer Accounts
Use CRM Tools Effectively
Manage Complaints
Retain Customers

Resumos
Book

Christopher W. Cabrera

Game the Plan

Every Sales Rep’s Dream; Every CFO’s Nightmare
Book

Chet Holmes

The Ultimate Sales Machine

Turbocharge Your Business with Relentless Focus on 12 Key Strategies
Book

Harry Beckwith

Selling the Invisible

A Field Guide to Modern Marketing
Book

Steve Kaplan

Bag the Elephant!

How to Win & Keep BIG Customers
Book

Joe Girard and Stanley H. Brown

How to Sell Anything to Anybody
Book

Seth Godin

This Is Marketing

You Can’t Be Seen Until You Learn to See
Book

Jeff Toister

The Service Culture Handbook

A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Article

Henry Leon et al.

Responsible Marketing with First-Party Data
Podcast

Brad Barker and Graham Hawkins

"I Thought I Missed the Party": Graham Hawkins on Social Selling

The Wingman podcast
Book

David V. Lorenzo

The 60 Second Sale

The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye
Article

Mark Abraham et al.

Three Personalization Imperatives During the Crisis
Book

Jon Taffer

Raise the Bar

An Action-Based Method for Maximum Customer Reactions