If you can’t rely on anything, you get nothing done.
Stephen M. Covey, the guru on trust for decades, calls it the new hard currency in working life. After all, if you can’t rely on anything, you get nothing done. In times of hybrid work, this is more true than ever.
Most people consider competencies in trust to be innate or learned early on. For example, children learn to distinguish between the familiar and the unfamiliar in their very first weeks and months because, without this instinct, small and helpless, they would hardly survive their childhood years. Nevertheless, it is true: You can learn to trust at any age. It’s not easy for everyone, but it’s worth it – and it makes life easier, bit by bit.
No one can know everything on their own, and no one can manage everything on their own. Those who pretend they can do not have “healthy self-confidence” but a psychological problem. Moreover, to delegate work (I’ll deal with this separately in a couple of days), a central task of good leadership in a specialized economy, one must receive and communicate the information necessary for decisions and consider the next steps. Where trust does not exist, leaders suffer from filter bubbles.
To a certain extent, dictators who surround themselves more and more with advisors who only tell them what they want to hear share the same fate. First, they find themselves in a hand-crafted echo chamber and thus lose contact with reality. Second, they lose the capability to make informed decisions. In the end, they lose everything. Always.
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